On the recipient's computer, either by rule or by action of the recipient, the original message is moved out of the Inbox to another folder and the recall message remains in the Inbox or it is moved to another folder also.
If the recall message and the original message exist in separate folders, the recipient receives a message that states a recall attempt failed. This occurs regardless of the Outlook configurations and the read status of the message.
On the recipient's computer, either by rule or by action of the recipient, both messages are moved to the same folder. If the recipient opens the recall message first, the original message is deleted, and the recipient is informed that you, the sender, deleted the message from his or her mailbox. If the recipient opens the original message first, the recall fails, and both the old and new messages are available. You send a message to a public folder.
You recall the original message and replace it with a new one. You, the sender, receive a message that states the recall succeeded. If the recipient has already marked the original message as read, he or she is informed that the recall failed, and only the recall message is deleted.
If a user who has any other public folder rights opens the recall message, the recall fails, and the user receives a message that states the recall failed. Both the old and new messages remain in the public folder. If the recipient reads the original message and then marks it as unread, it is considered never read and recall is successful.
In the public folder, it is the reader's rights, not the sender's, that determine the success or failure of the recall. Skip to Main Content. Home Topics. Expand search. It only works for some very specific scenarios, so the users shouldn't have any expectations. I had a situation where I sent an email to 5 recipients late a Sunday evening. Same organisation. No email lists or so. A few minutes after I recalled it - choosing to replace by new email; took the orig one, change something a Little bit, hit Send.
I more or less immediately got a Recall Success email for one of These recipients I think he had logged on earlier Sunday, i. Outlook was up and running, though was not online at the time. The Monday after, I received Recall Failures for 3 recipients not at the same time but spread out over 1. In at least one of the cases I know that the guy had just logged on - so this seems to have been triggering it.
Also, that guy had not yet read any of the 2 emails in his Inbox and no Rule that had moved them elsewhere. What can be added is that there is an auto-restart early Sunday, so any one not logging in and Opening Outlook would have been completely offline at the time of the email and the recall. Products 75 Special Topics 42 Video Hub Most Active Hubs Microsoft Teams.
Security, Compliance and Identity. Microsoft Edge Insider. Azure Databases. Delivered Mondays and Wednesdays. Scott Matteson is a senior systems administrator and freelance technical writer who also performs consulting work for small organizations. He resides in the Greater Boston area with his wife and three children.
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