Error codes may not mean the same thing in other versions of Windows. Here are a few options that may work for you. This is a surprisingly effective method that will solve a host of computer issues — and it often works for Windows Update errors too. When you encounter an error message, restart your machine and try to rerun the updates.
Turn it off for a few moments so the RAM is cleared of any nefarious code, then turn the machine back on. One scenario in which updates may fail is when your system drive is running out of space. Double-check that you have at least 10GB free.
Step 3: Specify the type of file that you want to remove and select OK. Try to stay away from important system files, however. Alternatively, third-party software like CCleaner can be great for freeing up extra space on your system.
Visit their contact page and start a chat, request a callback, or make a call. Galaxy Buds 2. For info about how to fix this problem, contact Microsoft support. This will bring up the full Troubleshooting panel. You'll want to select "Fix problems with Windows Update.
I didn't feel I needed to use Advanced options, so I just hit Next. That said, Ed recommends taking the extra minute and using Advanced Options. He says, "That runs the troubleshooter as an admin and allows it to fix a wider range of problems.
Of course, it's never a good idea to simply take Windows' word for anything like this, so I went back into Windows Update and ran it again. After a few hours, I had my result.
The update that previously failed had completed properly and my system was fully up to date. Here's an interesting trick that's a big counter-intuitive. Assuming you're at a relatively recent version of Windows 10, you'll see this screen:. Slide the Pause Updates switch on. Restart your machine. Then, once the machine is booted up fully, go back to that screen and slide the Pause Updates switch back to Off.
If you tell Windows to pause updates, you'll clear all of the downloaded updates. Go ahead and try Windows Update again. Hopefully it will work. This is way easier and less stressful than deleting the SoftwareDistribution directory from your Windows directory, which is my next suggestion. I have to say that this was a surprise.
Most of the time, when I've had difficulty getting Windows Update to work, it's taken hours or days, and I've had to jump through a bunch of hoops to get it done. If the troubleshooter doesn't work, a good first start is to simply clear away the old update files. To do this, first restart your machine in Safe Mode. It is possible to clear the Windows Update files by stopping the Windows Update service, but I've found it's just a much more reliable experience to make sure nothing's running in the background, so I go straight for Safe Mode.
From there, open File Explorer, navigate to the Windows folder, and delete the folder called SoftwareDistribution. At this point, go ahead and restart your machine and try the update again. If you disabled the Windows Update service, remember to turn it on before attempting your update. If Windows Update is still failing, you might want to consider going to Microsoft to download the update directly. It's probably not a bad idea to bookmark the Download Windows 10 page on the Microsoft site.
Go ahead and completely download the update. I'd recommend hitting Save rather than Run, so that you have the update and can reapply it if you run into any snags. The tactic above may work if there's a recent feature update as there was in my case. Ed has a great explanation of the differences in this article. For those, you have to go to the Microsoft Update Catalog , search using the KB number of the failed update, and download the correct standalone distribution package, then double-click to run it.
If all that fails, it might be time to run the Windows System File Checker. So let's begin with that. First, open a command shell. Make sure you right-click on the Command menu and run in elevated privilege mode. You'll need to determine the specific error code to investigate how to best resolve this problem.
You can find the error code for the failed update by viewing your update history. Look for the update that wasn't installed, note the error code, and then contact Microsoft support.
Free some space on the drive and try again. Get tips for freeing up drive space. Make sure your machine meets the minimum requirements to install Windows. Disable or remove all 3rd party antivirus or antispyware from your system.
Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display. When you start Windows by using a normal startup, several applications and services start automatically, and then run in the background.
These programs include basic system processes, antivirus software, system utility applications, and other software that has been previously installed.
These applications and services can cause interference when you attempt to upgrade to the latest version of Windows To help you determine whether a background program is interfering with the upgrade, a "clean boot" may be needed. There are many reasons why you might receive an error message when upgrading or installing Windows 10, but common errors can be fixed with a few steps that you can do on your own.
Note: An upgrade takes your device from an older version of Windows, such as Windows 7 or Windows 8. To upgrade to Windows 10, you need enough space on your hard drive for the installation to take place.
To view how much hard drive space is available on your computer, select the Start button, then in the search box on the taskbar, type File Explorer known as Windows Explorer in Windows 7.
Select the Start button, then in the search box on the taskbar, type device manager. Select the Start button, then in the search box on the taskbar, type command prompt. Learn how. If you continue having problems upgrading or installing Windows 10, contact Microsoft support. Try repairing your system files: Select the Start button and type command prompt in the search box on the taskbar. Learn more about the minimum requirements for Windows. Select the Start button. Make sure your machine meets the minimum requirements to install Windows Windows 11 Windows 10 More General fixes Here are some things you can try to fix upgrade and installation errors:.
Need more help? Join the discussion. A subscription to make the most of your time. Try one month free. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions.
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