You can find out more information at the PSA website. These premium rate numbers are mainly used for competitions, TV voting, horoscopes, chat lines, adult lines, recorded information and professional advice services.
You can bar them from being dialled from your phone, as you can with other numbers. The cost of calling 09 numbers is made up of two parts: an access charge going to your phone company, and a service charge set by the organisation you are calling.
These are the premium rate goods and services that you can buy by charging the cost to your phone bill and prepay account. They are:. The cost of calling directory enquiry numbers starting is made up of two parts: an access charge going to your phone company, and a service charge set by the organisation you are calling.
Calls can include a one-off connection charge and then a separate per minute rate — this also varies depending on the service. We would encourage customers only to use the directory enquiries service for onward connection to the number they have asked for when they really need to, as the charges are often higher than hanging up and calling directly on your landline or mobile. We read all feedback but are not able to respond. If you have a specific query you should see other ways to contact us.
With broadband and mobile networks under increased demand because of the coronavirus Covid , you can take steps to manage how you use your connections. Call , use textphone or write to the Digital team. Home Phones and internet Advice for consumers Costs, billing and switching Call costs. Call costs guide Add to Your Pages. Calls cost no more than calls to geographic numbers 01 or Calls are free of charge from all consumer landlines and mobile phones. They are: for missing children hotlines; for child helplines; and for emotional support helplines.
BT Between 0p and Three-digit numbers Calls to , , , , and are free from all phones. Calls to vary according to your phone provider. Ask them for details. Was this content helpful? Yes No Thank you for sending your feedback.
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Contact us. You can change your cookie settings at any time. The cost of calling a phone number depends on the digits it starts with, your phone provider and whether you use a landline or mobile.
You may get free calls to some numbers as part of your call package. Check with your phone provider. The costs below are approximate. Calls from payphones can cost more. Contact your phone provider if you have problems with call charges or phone bills. Get advice from Ofcom if this does not resolve the issue. Check what you need to do. To help us improve GOV.
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